Event details
The next chapter of NHS digital transformation won't be written by chatbots. It will be written by autonomous agents capable of managing entire patient pathways — triaging referrals, navigating electronic patient records, and taking real administrative weight off clinicians' shoulders.
This one-day conference moves the conversation beyond proof-of-concept and into deployment reality, bringing together NHS leaders, clinical safety experts, and HealthTech innovators to ask the hard questions: what can safely be automated today, what still needs a human in the loop, and what groundwork — from data infrastructure to workforce trust — has to be laid before agentic AI can be scaled across the health service.
Whether you're setting digital strategy, governing clinical risk, or preparing your workforce for change, this event will equip you with the clarity and confidence to lead the shift toward a genuinely autonomous NHS.
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WHO ATTENDS
Times are displayed in GMT
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09:55 AM - 10:40 AM
Autonomous Clinical Triaging: Moving Beyond Basic AI Chatbots
The chatbot era of NHS digital health is over. The next frontier is autonomous agents that don't just answer questions — they actively manage patient pathways, prioritise urgency, and take pressure off overstretched primary care teams. This panel cuts through the hype to ask the question every NHS leader needs answered: is agentic AI actually ready to be trusted with triage decisions, and what does "safe autonomy" really look like in practice?
- How autonomous agents differ from conversational chatbots — and why that distinction matters for patient safety
- What clinical governance and oversight must look like when AI, not a human, makes the first call
- Real deployment lessons from HealthTech developers already live in primary care settings
- Where NHS England sees the biggest opportunities — and the hardest red lines — for scaling agentic triage
This is a conversation about trust, autonomy, and accountability. Join us to explore how the NHS can hand over the front door of care to AI — without ever losing sight of the patient behind it.
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10:50 AM - 11:35 AM
Mitigating Algorithmic Bias in Patient Care and Diagnostics
When an algorithm flags a diagnosis or helps decide who gets an ICU bed, bias isn't a technical footnote — it's a matter of life and death. This session brings regulators, ethicists, and frontline safety leads together to confront one of the most consequential challenges in clinical AI: how do you build systems that are not just intelligent, but demonstrably fair?
- Where algorithmic bias most commonly enters diagnostic and resource-allocation AI — and how to catch it early
- What "clinically safe" AI actually means in regulatory terms, straight from the MHRA
- How research ethics frameworks are evolving to keep pace with autonomous decision-making
- Practical governance models hospitals can implement now, not in five years
Fairness, responsibility, and vigilance sit at the heart of this conversation. Join us to explore how the NHS can pursue AI-driven diagnostics without ever compromising on equity of care. -
11:45 AM - 12:30 PM
Unlocking EPR Data: Preparing Electronic Patient Records for Agentic Automation
Every autonomous agent is only as capable as the data it can see — and across the NHS, that data is still locked inside legacy systems that were never built to talk to each other. This panel tackles the unglamorous but mission-critical work of interoperability, bringing together system leaders and EPR suppliers to map out what it actually takes to make patient records AI-ready.
- Why interoperability, not algorithms, is the real bottleneck holding back agentic AI at scale
- What ICBs need to prioritise now to prepare legacy infrastructure for automation
- How major EPR suppliers are approaching data architecture for AI-native workflows
- Balancing open data access with the security and governance patient trust depends on
Infrastructure, ambition, and groundwork define the challenge ahead. Join us to explore how the NHS can turn its most fragmented asset — patient data — into the foundation for a genuinely intelligent health service. -
12:25 PM - 13:25 PM
The AI-Augmented Clinician: Managing Workforce Cultural Evolution
Technology doesn't transform healthcare — people do. As AI takes on more of the administrative and diagnostic load, NHS leaders face a harder challenge than any algorithm: winning the trust of the clinicians and nurses expected to work alongside it. This panel confronts the cultural evolution head-on, from replacement anxiety to the data literacy gap on the frontline.
- Addressing the elephant in the room: are clinicians right to fear being replaced?
- What frontline nurses and doctors actually need to build confidence in AI-augmented workflows
- How Trusts can build data literacy at scale without overwhelming already-stretched staff
- Lessons from the RCN on representing workforce concerns as AI adoption accelerates
It all comes down to people, trust, and partnership. Join us to explore how the NHS can bring its workforce with it — building an AI-augmented future that clinicians help shape, not simply inherit.