Event details
The NHS Workforce online conference will focus on the key challenges and opportunities in building a resilient, skilled, and supported workforce for the National Health Service. Bringing together healthcare professionals, policymakers, and workforce development experts, the event will explore critical issues such as recruitment and retention, staff well-being, skills development, and leadership in the NHS. Key discussions will also cover adapting the workforce to meet future healthcare demands, addressing workforce shortages, and ensuring diversity and inclusion. Attendees will gain insights into innovative strategies for workforce planning and support, ensuring the NHS can continue to deliver high-quality care amidst evolving healthcare needs.
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WHO ATTENDS
Times are displayed in BST
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08:30 AM - 08:45 AM
Opening Keynote Speech
Caroline Waterfield Director of Development and Employment NHS EmployersCaroline has responsibility for work delivering work on areas including supply, safe and values driven recruitment, raising concerns and regulation.
The team are also contracted to support the implementation of modernising healthcare science careers. Working closely with professional and system regulators, government departments and the national NHS organisations, the team represents employers' views on changes to policy and legislation. To do this well and ensure they add value to employers, the team work closely with employers. They support HR and service managers to implement policy changes and improve recruitment and employment practices by producing practical resources and by facilitating the sharing of learning and best practice through workshops and share and learn network sessions.
Caroline joined NHS Employers in November 2007 after holding HR roles in the NHS in West and North Cumbria and then in Harrogate. When she's not at work you're likely to find her in the hills of the Yorkshire Dales or Peak District.
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08:55 AM - 09:25 AM
Empowering NHS Leaders Through Continuous Learning
In this interactive session we’ll explore how leaders and managers in the NHS can future-proof their skills – and their teams – through leadership and management training.
We’ll explore how apprenticeships and other forms of accredited leadership training can support growth in the NHS, build strong foundations for aspiring leaders and provide intensive learning programmes for those in more senior roles. We’ll also look at data on skills gaps, how AI and digital innovations are creating new ways of working, and how training initiatives can help address these challenges.
Our panel will share perspectives from apprentices, employers, and training providers, answer questions, and provide guidance on how to use these initiatives to invest in your and your team’s leadership journey.
Sean Pusey Enterprise Account Executive PearsonHumans are born to learn. From our very first breath, we never stop learning. It fuels – and transforms – our lives. This belief sits at the heart of who we are and how we support people in their lifelong learning journeys. We create vibrant, enriching learning experiences that deliver far-reaching benefits, preparing people for a new era of life and work. Because when you learn more, you can do more, be more, and live more.
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09:35 AM - 10:05 AM
Workforce Digital Skills
As the NHS invests in digital skills, NHS Scotland, along with NHS England, Wales, and Northern Ireland, is leading initiatives aligned with the Digital Health and Care Strategy. This panel will explore how AI, electronic patient records, and digital literacy are transforming healthcare. Scotland’s Digital and Data Capability Framework and Digital Skills Resource Hub provide training to equip health and care staff with essential digital competencies. Experts will discuss how these efforts enhance efficiency, improve patient care, and address challenges in digital adoption across the UK.
Angus Wallace Chair, Board of Directors UK Digital Health and CareEmeritus Professor W Angus Wallace
Chair, UK Digital Health and Care (2024>)
Founding Fellow Faculty of Clinical Informatics (FCI 2017-24)
Dean, Faculty of Health Informatics, Royal College of Surgeons of Edinburgh (2000-2005)
Angus created the Faculty of Health Informatics at the Royal College of Surgeons of Edinburgh in 2000 and was appointed Dean of the Faculty of Health Informatics (FHI) from 2000 to 2005. During his appointment the Faculty introduced a “Master’s Degree in Health Informatics” initially with the RCSEd partnering with Bath University and later with Edinburgh University. During his 5-year appointment he also introduced the eLogbook for surgical training initially into Orthopaedic Surgery but later to cover all surgical training in the UK and Ireland. He was one of the 4-person team who developed the initial version of the eLogbook.
As Professor of Orthopaedic & Accident Surgery in Nottingham for 30 years his special interest was Shoulder & Elbow Surgery. He was one of 4 Founding Members of the British Elbow and Shoulder Society (BESS) set up in 1987, BESS President (2001-3) and President of the International Conference of Shoulder and Elbow Surgery (Edinburgh 2010). He has published over 350 research and academic papers on Orthopaedic Surgery, Shoulder and Elbow Surgery and Informatics (most peer-reviewed).
After the closure of the Faculty of Clinical Informatics, Angus and 5 colleagues conceived UK Digital Health and Care (UKDHC) that was set up in February 2024 and became active in April 2024. The first 6 months of UKDHC are summarised in “UK Digital Health and Care: The Phoenix arising from the ashes of the Faculty of Clinical Informatics”
Lee Rickles Chief Information Officer & Deputy SIRO Humber Teaching NHS FTLee is a fellow of the BCS, FEDPI Leading Practitioner, CHIME Certificated Health Chief Information Officer and an alumnus of the Digital Academy.
He has three decades of transformation and programme management experience. His first decade focused on UK military aircraft projects and for the last two decades he has focused on digital transformation in the NHS. He is currently leading the Yorkshire & Humber Care Record development to provide interweave as an open platform for shared care record and population health systems. He is also the CIO of Humber Teaching NHS Foundation Trust, Senior Responsible Owner for the mental health digital transformation of Humber & North Yorkshire ICS, member of the PRSB advisory board, member of the National ICS Digital Council and vice chair of Northern, Yorkshire and Humberside Digital and informatics Forum (NYHDIF).
Specialties: Digital Transformation, Portfolio, FHIR, Programme & Project Management, Agile, lean, PRINCE 2, MSP, CHCIO, FBCS, FEDIP. Lee is likes to read, a keen runner and a children’s football coach and referee.
Emma Scatterty Digital Leadership Specialist Lead Digital Health and Care Leadership Programme, NHS ScotlandEmma’s background is in learning and development in the housing and care sector before joining the newly established Digitally Enabled Workforce team in NHS Education for Scotland in 2021. Emma now leads on national work building digital leadership skills across the health and care workforce in Scotland.
Paula Baird Programme Lead Digitally Enabled Workforce NHS Education for ScotlandA breakthrough innovation and design leader with a Postgraduate Diploma in Innovation and Design Thinking, I apply a strategic mindset to complex challenges, ensuring the delivery of efficient and transformative digital services.
Leading national innovative digital workforce programmes that have a direct impact on influencing people on the importance of digital and data skills, technology and creating a learning culture to increase the adoption of technologies at all levels to successfully transform services for users and employees. This involves engaging and collaborating with a wide range of partners, stakeholders to develop and support access to resources linked to national priorities related to digital leadership and digital and data skills development across the health and social care workforce.
Building new teams, leading and coaching, teams and individuals to reach and exceed their full potential. By identifying and developing talents and strengths to accelerate achieving excellence.
Strategic thinker with a proven ability to manage and deliver transformation and technology implementation projects. Including providing consultancy services within the NHS. Skilled in process redesign, programme management, operational management, sales and service management, outsourcing, setting up new teams and structures including within start-up companies, contact service and sales centres and leading teams through mergers and transformational change. Providing freelance training consultancy that has included design and delivery of Service Enhancement Programmes.
Qualified NLP Practitioner, Hypnotherapist, Cognitive Behaviour Therapist and Life Coach.
Gallup Top 5 Strengths:
Strategic
Individualisation
Futuristic
Self-assurance
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10:15 AM - 10:30 AM
Keynote
Recruitment tech provider, Oleeo, will explore how AI can revolutionise NHS recruitment, focusing on practical, low-risk tools that can boost efficiency, improve candidate experience, and reduce recruiter burnout. Samir Khelil, Oleeo's NHS recruitment tech expert, will also discuss how trusts can increase EDI within their workforces while significantly reducing their time to hire.
Samir Khelil NHS Recruitment Expert OleeoSamir is a public sector recruitment, workforce and DE&I expert and has worked in SaaS and HCM for over 20 years. He is passionate about innovating and pushing more of the diversity agenda into everyday recruitment using more big data and automation.
In recent years, Samir’s focus has been on the NHS, supporting Trusts to shape and get the absolute best out of their recruitment strategies and meet their recruitment and workforce goals. He understands the challenges NHS Trusts and organisations are facing when it comes to areas such as DE&I, talent shortages and the rate at which roles need to be filled, to name but a few.
As well as being a keen freerunner, Samir has an interest in psychology, looking at why people do what they do and how they make decisions. He has taken this passion and helped evolve Oleeo’s recruitment technology offering.
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10:40 AM - 11:10 AM
Training & Development
How will the NHS enhance training to support staff retention and improve patient care? With £250 million allocated for workforce development, this panel will explore apprenticeships, leadership programs, and skills training. Experts will discuss strategies to future-proof NHS careers and ensure ongoing professional growth.
Lucy Hunte National Programme Manager Health Education EnglandLucy Hunte is a National Programme Manager for the NHS. Lucy has worked in the training and education sector for over 20 years and for the past 10 years she has been working in the Apprenticeship arena. First leading the business development teams at 2 London FE colleges and for the past 5 years working for Health Education England offering strategic support to the NHS on all aspects of apprenticeship development, delivery, and implementation.
She is very passionate about widening participation and sees apprenticeships as a great tool to recruit new talent to the NHS but also as a way to upskill the existing workforce and offer career pathways and progression.
Diversity and inclusion is another passion and she believes they should be at the heart of all business plans.
Aisling Diamond Deputy Medical Director - Education & Workforce Southern Health and Social Care Trust- Dr Diamond is a consultant in Emergency Medicine. She has trained in the UK and Australia. She was an international examiner for the Royal College before taking position as the deputy medical director of the Southern Trust in Northern Ireland. Her portfolio covers workforce and training.
- She developed an out reach service to manage intoxicated patients rather than using the default position of send to ED.
- She has developed several apps and cloud based technology in partnership with the University of Ulster.
- She has developed and grown 2 companies which have seen growth through periods which were associated with austerity.
Professor Alison Machin Head of the Department of Nursing, Midwifery and Health & Chair of the Council of Deans of Health Northumbria UniversityAlison is a Professor of Nursing and Interprofessional Education and Head of the Department of Nursing, Midwifery and Health at Northumbria University in Newcastle upon Tyne, UK. In 2023 she was appointed Chair of the Council of Deans of Health, UK wide. She is a Principal Fellow of the Higher Education Academy. Previous posts held include Dean of the School of Health and Social Care at Edinburgh Napier University and Deputy Faculty Pro Vice-Chancellor at Northumbria University.
She has also been the strategic lead for a high profile, international nurse education collaborative venture in Malta in partnership with Malta College of Arts Science and Technology. Alison has worked in higher education since 1999, she is an active researcher, an experienced PhD supervisor and examiner. She is a registered nurse and health visitor. Her research interests include: interprofessional education; nursing and healthcare collaborative workforce development; professional identity; health visiting; and public health; using qualitative methodologies including grounded theory.
Kusham Nijhar Senior Apprenticeships Manager, Primary Care NHS Frimley Integrated Care BoardSenior Apprenticeships Manager, Primary Care
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11:45 AM - 12:15 PM
Recruitment
With over 110,000 NHS vacancies, recruitment will remain a pressing challenge. This session will explore international hiring, retention strategies, and expanding medical training places. Panelists will discuss how to attract talent, address workforce gaps, and create sustainable staffing solutions for the future.
Michael Tresise Service Development Director North London Partners Shared ServiceService Development Director with North London Partners Shared Services, leveraging all my skills, knowledge and experience to provide leadership and strategic vision to transform and grow the scope and scale of corporate shared services delivered by NLPSS enabling our partner Trusts across North London to deliver excellent patient care. Senior Management Consultant with NHS Shared Business Services, the market leader in business support services for the NHS. Responsibilities for growing new business and delivering transformation to the NHS. Founded and built a successful Management Consultancy delivering transformation to the Public Sector including innovative managed service and outsourcing contracts, successfully selling the business after 10 years of fun and challenges. Managing Director with a background in Finance and Operations with wide and successful experience in the management of technology outsourcing and infrastructure businesses. Strengths Engaging with and leading transformation projects in the Public and Private Sector. Leading & developing teams, project management, innovation, and tight financial control. Excellent commercial awareness, leadership skills and a track record of achievement in delivering outsourcing and managed services. Major Achievements: Delivered transformation to NHS back office HR services, saving over £10m Won and delivered over £100m of IT lead managed services in public sector Service efficiency programme for Local Government (£19m savings) As MD, turned round ailing managed service business (420 staff, £50m t/o) IT applications advisor to major (£1.2bn) NHS Outsourcing Programme Implementation of SAP shared services centre across 14 business units (FTSE 250) Specialties: Process transformation Leadership Communications Strategic business planning Financial Management Project Management Bid ManagementJamie Coates Head of People - Resourcing and Retention Princess Alexandra Hospital NHS TrustHead of People - resourcing and retention at Princess Alexandra Hospital NHS Trust
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12:50 PM - 13:20 PM
Equality, Diversity & Inclusion (EDI)
With 24.2% of NHS staff from ethnic minority backgrounds, how will the NHS strengthen inclusivity? This panel will examine barriers to career progression, unconscious bias, and leadership diversity. Experts will discuss actionable strategies for fostering a truly equitable workplace that enhances both staff experience and patient outcomes.
Usman Malik Head of Equality, Diversity and Inclusion NHS Arden and Greater East Midlands Commisioning Support UnitAs Arden & GEM’s Head of EDI , Usman works with NHS organisations and systems to deliver positive and sustainable workforce change by promoting and embedding the benefits of diversity and inclusion. With expert knowledge of each of the protected characteristics covered by the Equality Act, Usman chairs the NHS Midlands Workforce Race Equality Standard (WRES) Experts group and is a member of both national and regional groups and committees looking to advance equality and diversity in the health and care sector. Usman brings together his expertise, experience and networks to help create inclusive workplaces which value their staff while celebrating diversity and has recently won a number of awards for his work in delivering specialist BME leadership development programmes.
Jacynth Ivey Non Executive Director Birmingham Community Healthcare NHS TrustI'm Jacynth, with a wealth of experience as an executive and non-executive director, I deeply understand what it takes to lead organisations towards growth and success. But my true passion lies in coaching and empowering women to build confidence and achieve their personal and professional dreams.
As a transformational and executive coach, I specialise in helping women navigate the complexities of their careers and lives. My approach is warm, supportive, and tailored to each individual's unique journey. Together, we'll build your confidence and lay out strategic actions to help you reach your goals. Seeing my clients thrive and succeed is the most rewarding part of my work.
I'm also the author of "It's Okay to Be Different: 7 Steps to Acknowledge Your Brilliance," a book that's close to my heart. It's all about embracing your uniqueness and recognising the incredible brilliance within you. I believe that everyone has something special to offer, and my book provides practical steps to help you unlock your full potential.Nazir Makda Equality, Diversity and Inclusion Lead East Lancashire Hospitals NHS TrustNazir Makda is a dedicated Equality, Diversity and Inclusion (EDI) Lead at East Lancashire Hospitals NHS Trust, where he champions inclusive practices that foster fairness, respect, and belonging for all staff and patients. With a strong commitment to eliminating health disparities and workplace inequalities, Nazir drives strategic initiatives that align with NHS values and national EDI frameworks.
In his leadership role, Nazir collaborates across departments to implement inclusive recruitment practices, support underrepresented groups, and deliver impactful training programmes that empower staff at all levels. He plays a pivotal role in shaping a culture of equity by promoting open dialogue, facilitating community engagement, and ensuring the Trust’s policies reflect the diverse needs of the populations it serves.
Nazir brings a wealth of experience, empathy, and vision to his work—advocating tirelessly for systemic change while cultivating environments where every individual feels valued and heard.